Refund policy

Return & Replacement Policy

At Cards Comics Toys, all sales are final. Because many of our products are made, produced, or prepared specifically for each order, we do not accept returns, exchanges, or refunds for unwanted items, change of mind, or ordering errors.

Damaged During Shipping

We stand behind our products and want to make sure your order arrives safely. If your product arrives broken or damaged as a result of shipping, we will provide a replacement for the affected item.

To open a damage claim, please email Sales@cardscomicstoys.com with: 

  • Your name and order number
  • A description of the damage
  • Clear photos of the damaged product
  • Photos of the shipping box and packaging, if applicable

Please contact us as soon as possible after receiving your order so we can review your claim.

Once your claim has been reviewed and approved, we will arrange for a replacement of the damaged product at no additional cost.

Please Note

Minor cosmetic variations that do not affect the functionality of the product are not considered shipping damage. Due to the nature of our manufacturing process, slight variations in color, texture, or appearance may occur between products.

Replacement claims are intended specifically for products that arrive broken, damaged, or otherwise unusable due to shipping.

All sales are final. No returns or exchanges are accepted.

Questions or need to open a claim?

Email us at Sales@cardscomicstoys.com and include your order number.